Privacy Policy

Last Updated: 3/10/2025

Welcome to Qalb ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services. We respect your privacy and are committed to protecting your personal information.

Information We Collect

We collect the following types of information to provide and improve our services:

  • Device location: With your permission, we collect location data to provide accurate prayer times and Qibla direction.
  • User preferences and settings: We store your app preferences locally on your device to personalize your experience.
  • Prayer and worship tracking data: This information is stored locally on your device to help you track your spiritual activities.
  • App usage statistics: Anonymous usage data that helps us understand how users interact with our app and improve its functionality.

Important Note: Your chat interactions with our AI system are not collected or stored by us. These interactions are processed in real-time and are not retained after the session ends.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide accurate prayer times and Qibla direction based on your location
  • To offer personalized AI-powered Islamic guidance while respecting your privacy
  • To improve our services and enhance user experience
  • To diagnose technical issues and provide support
  • To send important updates about the app (only with your consent)

Data Storage and Security

Your data is primarily stored locally on your device. We do not maintain a central database of user information. We use secure cloud services only when necessary for specific features, and we implement industry-standard security measures to protect any information that is transmitted.

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of sensitive data in transit and at rest
  • Secure communication protocols
  • Regular security assessments
  • Limited access to personal information by our team

AI Technology

Our app uses AI technology through OpenRouter.ai for Islamic Q&A and content generation. When you interact with our AI features:

  • Your queries are processed in real-time and are not stored after the session
  • We do not use your interactions to train our AI models
  • The AI responses are generated based on pre-trained knowledge of Islamic texts

While we strive to ensure the accuracy of responses through careful training and monitoring, users should verify important religious matters with qualified scholars. The AI is a tool for learning and convenience, not a replacement for scholarly guidance.

Third-Party Services

Our app may use third-party services that collect information used to identify you. These third-party services have their own privacy policies addressing how they use such information. We encourage you to review the privacy policies of these third-party services:

  • OpenRouter.ai (for AI processing)
  • Apple App Store and Google Play Services (for app distribution and updates)

Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

  • The right to access your personal data
  • The right to correct inaccurate data
  • The right to request deletion of your data
  • The right to opt-out of non-essential data collection
  • The right to export your data
  • The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

International Data Transfers

As our app is available worldwide, your information may be transferred to and processed in countries other than the one in which you reside. These countries may have data protection laws that differ from those in your country. By using our app, you consent to the transfer of your information to countries outside your country of residence, including the United States, where our servers are located.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: support@qalbapp.com

Qalb, a product of COCIVAI LLC.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Your continued use of the app after any modifications to the Privacy Policy constitutes your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Consent

By using our app, you consent to our Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our app.